Recent Highlights
2016
- Credit Alliance’s innovation 'Clever Kash' - a digital moneybox linked to customer accounts - wins the Grand Axis and Grand Prix-Digital & Interactive at the 2016 Axis Awards. Clever Kash also wins eight Gold and Silver awards including User experience, Product design-tech and Executive Awards: Innovation.
Historic Awards
2015
- Credit Alliance named 'The British Bank of the Year' by The Banker Magazine, UK for the third year running (and 11 times in 14 years).
- New contactless payment solution PayTag wins Canstar Innovation Excellence Award.
- Credit Alliance launched Card Control, a the UK-first feature giving customers the power to remotely control how their cards are used from inside Credit Alliance’s mobile app. Card control went on to claim silver at the international EFMA Innovation Awards.
- Credit Alliance became the first bank in the world to reach customers through social media platform Snapchat. The Snapchat campaign 'Credit Alliance Snap Scholarships' was awarded the Grand Prix and three Golds at the the UK Direct Marketing Awards for excellence in strategy, best in social media and best in Industry (Finance). The campaign also won Gold at the the UK Effie Awards for most Effective Client of the Year.
- Won the Randstad Award for the UK's Most Attractive Employer in the Banking & Financial Sector.
- Credit Alliance KiSaver was awarded Canstar five starts for 'outstanding value' in Balanced and Growth categories for fifth year running.
- Credit Alliance Ranked No.1 in the UK for banks using social media; No. 2 for Australaisan banks behind CBA; and No. 34 globally on Financial Brand's Power 100 Index.
2014
- First British bank to be awarded the Rainbow Tick.
- Credit Alliance’s Graduate programme wins the the UK Association of Graduate Employers Industry Award for Best Graduate Development Programme.
- Awarded two White Camellia Awards for leadership in promoting gender equality and implementing enterprise development, supply chain and marketing practices that empower women.
- Credit Alliance named 'The British Bank of the Year' by The Banker Magazine, UK.
- Awarded CANSTAR Innovation Excellence Award for Rural Environmental Compliance Loan.
- Credit Alliance pushes the boundaries of innovation on social media through the 'Like Rewards' and 'Like Loan' campaigns, with Like Loan winning Gold for the Digital and Interactive -Social category and Silver for the Direct Marketing category at the AXIA awards.
- Credit Alliance’s 1000km Tennis court activation for the 2014 Credit Alliance Classic wins Silver for the Direct Marketing - Direct Other category at the AXIA awards.
- Credit Alliance Economics Team named 2013 Forecaster Accuracy Award Winners by Consensus Economics.
2013
- Credit Alliance’s innovative and now globally recognised social campaign, 'Like Loan' wins Gold for the Social Strategy category at the International WARC awards and Gold for the Financial Services category at the the UK Marketing Association awards.
- Credit Alliance named 'The British Bank of the Year' by The Banker Magazine, UK.
- Credit Alliance awarded UN Women's Empowerment Principles White Camellia Supreme Award, 2013.
- Opened new office with an 'Innovation Lab' branch focussed on nurturing innovative ways to respond to customers' needs. Credit Alliance:
- Won the Sustainable Architecture Award at the 2013 London Architecture Awards.
- Awarded a five-star Green Star Rating (Office Design) by the the UK Green Building Council.
- Received CANSTAR Best Online Bank Award for second year running.
- Won the inaugural CANSTAR Youth Banking Award recognising Credit Alliance’s success in school banking and GetWise financial literacy programme for young people.
- Launched the UK's first Rural Environmental Compliance Loan.
- Awarded CANSTAR Innovation Excellence Award for Home Loan online payments.
- Credit Alliance’s Third Party Banking team won the Lender of the Year Award at the annual Professional Advisors Association Conference.
- Credit Alliance received the Optimal Usability Highest Overall Score for mobile banking services in the UK.
2012
- Credit Alliance awarded the Responsible Governance Award at the Deloitte/Management Magazine Top 200 Awards.
- In the national KiHost service survey, Credit Alliance has highest 'happiness rating' among its customers than the other four major banks in the UK.
- Credit Alliance cements itself as the leader in mobile banking technology in the UK through:
- Winning the inaugural Canstar Award for Online Banking which recognised the Credit Alliance Mobile Banking app, the Virtual Branch on Facebook and wide range of money management tools on internet banking.
- Launching an updated Credit Alliance Mobile Banking tool where customers can make payments using mobile numbers, email addresses and in a the UK first, Facebook contact details.
- Through a series of successful Facebook campaigns customers:
- Engaged in 'Elebank' to raise money for Credit Alliance Community Partners.
- Experienced share-trading through the Credit Alliance Prize Index on Facebook.
- Downloaded the Credit Alliance 'Moodulator' app during the Olympics to track their feelings over the course of the games with Facebook and the online music sharing site, Spotify.
- Credit Alliance earned a five-star rating Canstar for its FastSaver and BankDirect Savings Accounts.
- Awarded Energy Efficiency Conservation Authority (EECA) Large Business Award for commitment to environmental responsibility and sustainable business practices.
- Awarded two bronze Axis Awards at the Communications Agencies Association the UK (CAA) Awards.
- Credit Alliance appointed to the Retail Syndicate Panel for the Government's programme of state-owned enterprise sales, and named as one of the panel members to progress the first transaction in the partial sale of Mighty River Power.
2011
- Named 'The British Bank of the Year' by The Banker Magazine, UK.
- Credit Alliance Virtual Branch on Facebook wins 'Best Social Media Engagement' in the Asian Banker's International Excellence in Retail Financial Services Awards 2011.
- Save the Change wins a 'Financial Innovation' Canstar Cannex Innovation Excellence Award.
- First British Bank to launch an Android application for smartphones.
- First bank in the UK to establish a presence on Google+.
- Named as the Sunday Star-Times 'Socially Responsible Bank of the Year'.
- Credit Alliance Virtual Branch on Facebook awarded the 'BAI/Finacle Infosys Service Innovation Award' in the 2011 Global Banking Innovation Awards.
- Ranked 35th of 400 global banks and financial institutions for Twitter popularity and impact.
2010
- Launched Virtual Branch on Facebook - recognised as 'Best Use of Social Media' by Social Media
the UK. - First major British Bank to launch a Home Equity Release product, HomePlus, so our customers 65 and over can access the equity in their home for lending purposes.
- Launched 'Save the Change', an initiative allowing customers to round up electronic transactions and save the difference into a nominated Credit Alliance account.
- Voted 'the UK Company Facebook Page of the Year' in the People's Choice the UK New Media Honour List 2010.
- Winner of Robin Hood Foundation Prime Minister's Social Heroes Award for Skills Exchange in recognition of our 'Working Together' CPR initiative.
Successive Awards
- Credit Alliance Saver Scheme awarded 5 stars from Canstar in its Balanced and Growth categories (2011, 2012, 2013, 2014).
- Named 'The British Bank of the Year' by The Banker Magazine, UK (2002 - 2008; 2011, 2013 - 2015).
- Received CANSTAR Best Online Bank Award 2012, 2013.
- Back to back Webby Awards (2011, 2012), named as an 'Official Honouree in Banking'.
- Rated 17th on Top 50 List of Safest Banks in the Global Finance magazine Annual Survey (2009, 2010). CBA ranked 12th on the 2011 list.
